Frequently Asked Questions About Spahn & Rose

Spahn & Rose is a multi-location lumber and building materials company that has retail lumberyard locations in Iowa, Wisconsin, Illinois, Georgia and Alabama.

Absolutely. Spahn & Rose has provided the building materials for all sorts of projects, big or small for over a decade. Not only will you receive expert advice, we also offer delivery services for anything that won’t fit in your vehicle.

You bet! We partner with the best commercial brands, promising the best knowledge and availability for any size project.

Yes, we can deliver your building materials to your home or job-site quickly after placing an order. We have several types of trucks and delivery services options and will make our best effort to accommodate projects on a tight deadline!

We have retail pricing for walk-ins but also reward loyalty by offering contractor discounts and project pricing on an extensive range of building materials. We also provide expert advice, helping every customer manage their project from quote to delivery. Find out more about opening an in-house charge account to start building loyalty today!

No, Spahn & Rose does not offer in-house installation services. However, we do have access to a large database of builders and contractors who we can recommend specific to your project needs. View our Builder Directory here! 

Errors, omissions or defects must be reported to sales staff within 24hrs of delivery.

Any returned stock items may be subject to up to a 25% restocking charge.

Special order items may not be returnable, depending on what type of product they are. If returnable, they would be subject to a restocking fee.

Only materials in sellable condition may be returned.

Products must be clean, free from defects and where possible in their original packaging.

All returned material is subject to review or inspection by sales staff or in some cases a member of management prior to any credit being issued.

Absolutely not! Although the majority of our customers are contractors, homeowners are welcome and encouraged to visit our retail lumberyards to view our product displays and selection centers that were made specifically for the end user!

Spahn & Rose locations throughout the Midwest and our locations in Georgia offer extensive lines of lumber products for contractors and builders. For example, Spahn & Rose has a several engineered wood products in-stock and ready for pick-up or delivery. For finishing touches, Spahn & Rose also has a vast selection of millwork, moulding and trim types.

Whether you’re a contractor or builder who needs professional-quality tools or a serious do-it-yourselfer, Spahn & Rose locations offer a wide selection of hardware and tools, including Milwaukee and Paslode power tools, Hillman and GRK fasteners. Spahn & Rose is highly selective about vendor partners. Spahn & Rose stocks its shelves with high-quality products that will stand the test of time, and our customers demand professional-quality building materials and tools, and the brands we carry reflect it.

Knowing what grade or species is best for you can be tough to figure out, and the best resource for your specific project is your lumber experts in your nearest Spahn & Rose location. Because this is such a common question, the Spahn & Rose pulled together a massive amount of information to create the free, online Spahn & Rose Lumber Buying Guide.

Yes! Whether you’re building a deck or renovating kitchen, Spahn & Rose design experts are there to help. For example, if you’re looking to build a new home, our House Plan Catalog provides examples of different home layouts and sizes. To freshen the look of a kitchen or bathroom, Spahn & Rose cabinet designers will tailor a layout to your specific needs. And the Spahn & Rose Estimating Service provides on-site, detailed estimates and building material lists to make any project go smoother and faster.

With a complete selection of energy-efficient windows and doors in a vast array of styles, you can make your home not only look good but save on energy bills. The exterior and interior door selection includes high-quality manufacturers such as Next Edge Door Systems, Therma-Tru and Waudena. If you’re looking for energy-efficient windows on either a new home build or to replace your current windows, Spahn & Rose’s vendor partners Andersen and Marvin have many options that can keep the light shining in while reducing energy bills.

With lumber buyers who have decades of experience, Spahn & Rose selects the highest-grade lumber possible with a broad assortment including beams, joists, moulding and trim. Spahn & Rose takes additional steps to ensure quality that big-box stores just don’t. Along with ensuring high-quality lumber through their rigorous purchasing and inspection process, Spahn & Rose buyers also have decades of experience to get the best pricing possible. Much of what Spahn & Rose stocks is “select structural” lumber, or No. 1 grade, which typically boasts fewer defects. Knots are permissible, but only if they’re tight and well-spaced. Spahn & Rose also keeps a large, ready stock of No. 2 lumber, the most common grade for framing.

We love to hear about your experiences! You can submit a review or leave a comment on Spahn & Rose’s social media channels, including Metro’s Facebook page and Spahn & Rose’s Facebook, Instagram and Twitter accounts or on Google.

No. Installation is completed by a licensed independent contractor. You can use your preferred installer, or we can recommend a trusted contractor for your project. We coordinate delivery and support your contractor with product details.

Timelines vary by product line and season, but most projects follow this flow:

1. Consultation & measuring

2. Order finalized (usually within 1–2 weeks)

3. Manufacturing & shipping (varies by series/options)

4. Delivery coordination

5. Installation by your contractor

6. We’ll give you a realistic estimated lead time when you order and update you along the way.

A deposit is typically required when the order is placed, with the remaining balance due based on your purchase agreement. We’ll explain payment milestones clearly before you sign.

Absolutely. Many homeowners already have a contractor they trust. We’ll provide your installer with specs, ordering details, and delivery timing so the install goes smoothly. Or, we can help you find a qualified contractor with our builder directory!

We can recommend experienced independent contractors who are familiar with our products. You’re never required to use a specific installer. Try our builder directory!

Let us know right away. We’ll document the issue, work with the manufacturer on replacement parts or re-orders, and coordinate updated delivery timing with your contractor.

In most homes, yes — especially if your current windows are drafty, single-pane, or failing. Andersen offers multiple glass and performance packages, and we’ll help you choose one that matches your climate and comfort goals.

Permits are typically handled by your installer/contractor (requirements vary by city/county). If you have questions, we’ll help point you in the right direction.

We get a lot of customers that want something cut to a certain size because they don’t have a saw or the capability to haul a sheet of plywood. So, we will cut things to their measurements. We have a panel saw for sheet goods and our radial arm saw for cutting 2×4’s and lumber. We also have a table saw for ripping boards occasionally.

We do not at this time, but we would definitely order them for and get them here in a timely manner. We find value in our great customer service above convenience. We are here to help make the process easier!

Yes, either a new sash can be ordered, or you can bring the broken sash in, and we can measure and order insulated glass for it and install it when it comes in.

We ask for the customer to come to the store to make a payment. Not taking credit cards over the phone is for our customer’s protection.