Pinch hitters, who might have the toughest job in baseball, are the unheralded heroes of the sport. Kevin Toulouse, a yard worker and driver at the Spahn & Rose Distribution Center in Independence, Iowa, is a pinch hitter who became an all-star.
Spahn & Rose Blog
Sometimes Bruce Hurda’s day begins in the wee hours of the morning, about a half hour north of the Spahn & Rose store in Prairie Du Chien, Wisconsin.“I live north of the store and there are a lot of contractors in my area,” says Hurda, who has been a Spahn & Rose employee since 2000. “Sometimes I’ll bring orders with me and meet the contractors at 4:30 in the morning so they can get their material before the workday. I like being able to take care of the contractors and it saves them a lot of time.”
Move over, United States Postal Service: Beth Stafford, Spahn & Rose Regional Cabinet Designer, can now claim the famous “neither snow nor rain nor heat . . . ” slogan, too.
Recently, a contractor rushed into Spahn & Rose’s Dunn Lumber location in Lake Geneva, Wisconsin. The customer was in a hurry and needed to grab some building materials and get back to the job site as fast as possible. Chiquita “Quita” Woods, a Dunn Lumber Hardware Cashier, quickly found what he needed and had him out the door with a smile.
One board. Just one single board short. One Friday afternoon, a customer who had ordered decking material from the Cresco, Iowa, Spahn & Rose location had an oh-so-nearly-finished deck that was just one handrail board short of being complete. The contractor had already left, and the homeowner had planned to christen the deck with a party the following day.
We love hearing from our customers: which building materials they need, information about a cabinet renovation they’re planning or how our employees were able to assist them with a project. Recently, customer Shane Schneider of Wilton, Iowa, shared his thoughts on how Rob “Junior” Shumaker, Assistant General Manager of Spahn & Rose’s Tipton location, helped him with a project.
As part of his sometimes dirty job, Doug Hunt, Insulation Manager at Spahn & Rose Dubuque, crawls through tight, out-of-the-way places in customers’ houses, shivering in winter’s chill or sweating in the heat and humidity of summer. This cramped job of temperature extremes is essential, though, for homeowners looking to save money on energy bills and for contractors building houses to meet rigorous energy-saving standards.
When contractors call in orders to the Dubuque Spahn & Rose lumberyard, often they’ll say something along the lines of “Can you send Doug?” or “Be sure Doug White drives it over.”
Whether he’s behind the wheel of a delivery truck or behind the counter of the Dubuque Spahn & Rose location, Inside Sales Representative Jim Patrum shares his positive, can-do attitude with customers and coworkers every day, especially as Spahn & Rose continues to contend with the changing (more…)
Many times a month, at the Dubuque Spahn & Rose lumberyard, a contractor or builder customer will need some wood custom cut. To get those customers back to their jobsites, Colton Hillery will use the panel saw to make quick work of any custom request. A frequent contractor and builder request for Hillery: cutouts for stairs. (more…)